ASIACOM GROUP

BLUE IVE / HQ AI PUBLIC RELATIONS

Introducing
Blue Ive

Blue Ive is the public relations AI of the Asiacom Group HQ AI system. It provides public web page guidance, initial inquiry support, and AI full-text search guidance.

TOP / Introducing Blue Ive

HQ

OFFICIAL AI ASSISTANT

Blue Ive helps users understand Asiacom Group public information more easily.

As the public relations AI of the Asiacom Group HQ AI system, Blue Ive guides users to public pages of the Japan and Hong Kong entities, contact routes, and the AI full-text search system. It supports initial guidance so customers and related parties can reach the information they need more easily.

Blue Ive provides initial AI-based guidance. Important decisions, official responses, and individual case handling are confirmed by the responsible staff or relevant department.

Role of Blue Ive

Blue Ive supports Asiacom Group information routes through public information guidance, initial inquiry support, and AI full-text search.

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01

Initial
Inquiry Guidance

Guides new customers and existing business partners to the appropriate contact route according to the content of their inquiry.

AI
02

Connection with
HQ AI System

As the public relations AI of the HQ AI system, Blue Ive organizes and guides public information and contact routes.

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03

AI Full-Text
Search System

Users can search public web pages of the Hong Kong and Japan entities by keyword.

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04

Multilingual
Information Guidance

Supports Japanese, English, and Traditional Chinese keywords and guidance, making public information easier to access.

BLUE IVE OVERVIEW

Blue Ive Overview

As the official AI assistant of Asiacom Group, Blue Ive supports public information guidance and initial inquiry handling. For new customers, it provides initial guidance for website contact forms and external A2A inquiries, and for existing business partners, it guides them to dedicated phone numbers and email addresses for initial contact.

Blue Ive provides initial responses only within the scope that AI can handle, and final decisions are made by staff members. Blue Ive is not an AI that replaces human judgment; it is a public relations AI that supports initial guidance and information organization.

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BLUE IVE CONTACT GUIDE

Blue Ive Contact Guide

Blue Ive provides initial guidance for inquiries to Asiacom Group according to the content. When AI can respond within its scope, it provides initial guidance on the spot. Matters that require human judgment are shared with the responsible staff through the HQ AI system.

For inquiries related to compliance, AI, or the Japan entity, please contact the Japan entity. For trade operations, import/export, transactions, the Hong Kong entity, TW Desk, or PH Desk, please contact the Hong Kong entity.

JAPAN HQ

Japan Entity

Inquiries related to compliance, AI, and the Japan entity.

HK TRADE HUB

Hong Kong Entity

Inquiries related to trade operations, import/export, transactions, and TW/PH Desk.

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FAQ

Basic information about Blue Ive is summarized below.

Q

What is Blue Ive?

A

Blue Ive is the public relations AI of the Asiacom Group HQ AI system. It supports public web page guidance, initial inquiry support, and AI full-text search guidance.

Q

Does Blue Ive make final decisions?

A

No. Blue Ive supports initial guidance and information organization, but important decisions and official responses are handled by the responsible staff.

Q

What can the AI full-text search system do?

A

It allows users to search public web pages of the Asiacom Group Hong Kong and Japan entities using English, Traditional Chinese, or Japanese keywords.

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CONTACT

Contact

For inquiries related to compliance, AI, and the Japan entity, please contact the Japan entity. For inquiries related to trade operations, import/export, and transactions, please contact the Hong Kong entity.