Initial
Inquiry Guidance
Guides new customers and existing business partners to the appropriate contact route according to the content of their inquiry.
BLUE IVE / HQ AI PUBLIC RELATIONS
Blue Ive is the public relations AI of the Asiacom Group HQ AI system. It provides public web page guidance, initial inquiry support, and AI full-text search guidance.
TOP / Introducing Blue Ive
OFFICIAL AI ASSISTANT
As the public relations AI of the Asiacom Group HQ AI system, Blue Ive guides users to public pages of the Japan and Hong Kong entities, contact routes, and the AI full-text search system. It supports initial guidance so customers and related parties can reach the information they need more easily.
Blue Ive provides initial AI-based guidance. Important decisions, official responses, and individual case handling are confirmed by the responsible staff or relevant department.
Blue Ive supports Asiacom Group information routes through public information guidance, initial inquiry support, and AI full-text search.
Guides new customers and existing business partners to the appropriate contact route according to the content of their inquiry.
As the public relations AI of the HQ AI system, Blue Ive organizes and guides public information and contact routes.
Users can search public web pages of the Hong Kong and Japan entities by keyword.
Supports Japanese, English, and Traditional Chinese keywords and guidance, making public information easier to access.
BLUE IVE OVERVIEW
As the official AI assistant of Asiacom Group, Blue Ive supports public information guidance and initial inquiry handling. For new customers, it provides initial guidance for website contact forms and external A2A inquiries, and for existing business partners, it guides them to dedicated phone numbers and email addresses for initial contact.
Blue Ive provides initial responses only within the scope that AI can handle, and final decisions are made by staff members. Blue Ive is not an AI that replaces human judgment; it is a public relations AI that supports initial guidance and information organization.
AI FULL-TEXT SEARCH
The Blue Ive AI Full-Text Search System allows users to search public web pages of the Asiacom Group Hong Kong and Japan entities by keyword. It supports English, Traditional Chinese, and Japanese, helping users reach related pages more easily.
This public page search system helps guide trade-related topics to the Hong Kong entity and compliance, AI, and Japan-entity-related topics to Tokyo HQ information.
TRY BLUE IVE SEARCH
You can search Asiacom Group public pages using Japanese, English, or Traditional Chinese keywords. Please use this as an entry point to find pages close to what you are looking for.
* Search results are displayed based on public web pages. Official responses to individual matters are confirmed by the responsible staff.
BLUE IVE CONTACT GUIDE
Blue Ive provides initial guidance for inquiries to Asiacom Group according to the content. When AI can respond within its scope, it provides initial guidance on the spot. Matters that require human judgment are shared with the responsible staff through the HQ AI system.
For inquiries related to compliance, AI, or the Japan entity, please contact the Japan entity. For trade operations, import/export, transactions, the Hong Kong entity, TW Desk, or PH Desk, please contact the Hong Kong entity.
JAPAN HQ
Inquiries related to compliance, AI, and the Japan entity.
HK TRADE HUB
Inquiries related to trade operations, import/export, transactions, and TW/PH Desk.
Basic information about Blue Ive is summarized below.
Blue Ive is the public relations AI of the Asiacom Group HQ AI system. It supports public web page guidance, initial inquiry support, and AI full-text search guidance.
No. Blue Ive supports initial guidance and information organization, but important decisions and official responses are handled by the responsible staff.
It allows users to search public web pages of the Asiacom Group Hong Kong and Japan entities using English, Traditional Chinese, or Japanese keywords.
CONTACT
For inquiries related to compliance, AI, and the Japan entity, please contact the Japan entity. For inquiries related to trade operations, import/export, and transactions, please contact the Hong Kong entity.