ASIACOM GROUP

TOKYO HQ AI CENTER

AI operations connecting
local offices and Japan HQ

We combine smartphone-based local operations with Japan HQ information management and back-office control to build practical AI coordination.

TOP / Services / AI Use and Business Improvement / Tokyo HQ AI Center

FIELD × HQ × AI

Balancing local usability
with Japan HQ management.

Tokyo HQ AI Center is an AI operations function that connects Asiacom Group local offices with Japan HQ. It uses smartphones, which local staff can use easily in daily work, as the entry point and enables Japan HQ to organize messages, photos, documents and business reports.

AI supports translation, classification, review assistance, notifications and draft preparation. However, transaction decisions, accounting approvals, formal external responses and important confirmations are handled by the relevant staff or managers.

Tokyo HQ AI Center

AI CENTER NOTE

The AI Center is not a place to showcase flashy AI. It is a management function for organizing local operations.

At Asiacom Group, we do not force operations to fit AI. We combine AI and systems according to the actual work of each office. We place importance on local usability, Japan HQ review processes and information management at the same time.

Main Roles of Tokyo HQ AI Center

We connect information from local offices to Japan HQ back-office operations only to the extent necessary.

📱
01

Smartphone-Based Entry Point

We prepare an entry point that allows local staff to send messages, photos, documents and reports in an easy-to-use format.

02

Information Flow to Japan HQ

We organize local information into a format that can be used for back-office work, accounting, inquiry handling and internal communication.

AI
03

Translation, Classification and Review Support

We support the organization of multilingual messages, photos and documents into a format that staff can review more easily.

04

Records, Notifications and Improvement

We help reduce overlooked unconfirmed, unreplied or unprocessed items and connect them to staff notifications and process improvement.

🔍 Click the image to enlarge

SMARTPHONE WORKFLOW

In Indonesia and the Philippines,
we emphasize smartphone-based workflow design.

In local operations, a system that allows easy communication, confirmation, photo sharing and reporting from smartphones can be more practical than a heavy PC-based system.

Tokyo HQ AI Center organizes messages, photos and documents sent by local staff to the extent necessary and connects them to Japan HQ accounting review, inquiry handling and staff notifications. The purpose is to balance local ease of use with Japan HQ manageability.

FIELD

Send from local office

HQ

Organized at Japan HQ

AI

Translation and classification support

Basic Flow from Local Office to Japan HQ

Instead of one large integrated system, we connect local entry points and HQ management functions only where needed.

1

Local Submission

Messages, photos, documents and reports are sent from smartphones.

2

Receipt and Records

Japan HQ receives and records the necessary information.

3

AI Organization

AI supports translation, classification, summarization and review assistance.

4

A2A Coordination

The information is connected to accounting, document management, inquiries and internal notifications as needed.

5

Human Review

The relevant staff or managers review the information and take necessary action.

A2A IN PRACTICE

Connect the right AI only to the work that needs it.

At Asiacom Group, we do not combine all operations into one large AI. We design small AI supports and internal systems separately by business function.

We define A2A coordination as the idea of connecting local reports, accounting review, inquiry handling, internal notifications and document management only to the extent required.

GREEN / ACCOUNTING

Connection to Accounting and Document Review

Receipts, photos and expense-related information sent from local offices are organized into a format that accounting staff can review more easily.

SECRETARY IVE

Connection to Internal Notifications and Review Requests

Unconfirmed items, additional checks and staff notifications are organized to reduce missed internal communication.

BLUE IVE

Connection to Public Information and Inquiry Routing

Initial external inquiry guidance and public website information guidance are organized as Blue Ive roles.

Information Management and Human Review

INFORMATION MANAGEMENT

Handling Information Across Countries and Regions

When connecting local offices and Japan HQ, business information and personal information may be handled. Asiacom Group handles information only to the extent necessary, taking into account purpose of use, access rights, retention periods, log management, security measures and local laws.

HUMAN CHECK

AI Supports, People Decide

AI supports information organization, translation, classification, review assistance, notifications and drafts. Transaction decisions, contracts, accounting approvals, compliance matters and formal external responses are reviewed and handled by staff or managers.

RELATED PAGE

Overall Policy for
AI Use and Business Improvement

Asiacom Japan’s overall AI operations are organized on the parent page “Practical AI Use and Business Process Improvement.” It summarizes initiatives since 2023, locally adapted AI design, in-house engineering customization and A2A coordination.

RELATED PAGE

Initiatives Since 2023

Concrete examples of Asiacom Group’s practical AI business improvements since 2023 are organized on the initiatives page.

FAQ

Basic information about Tokyo HQ AI Center is summarized below.

Q

What is Tokyo HQ AI Center?

A

It is a management function that organizes messages, photos, documents and business reports sent from local offices at Japan HQ and connects them to translation, classification, review assistance and staff notifications.

Q

Why is the workflow designed around smartphones?

A

In local operations such as Indonesia and the Philippines, smartphones are often easier to use in daily work than PCs. We place importance on an entry point that local staff can use without difficulty.

Q

What is A2A coordination?

A

A2A coordination is the idea of connecting small AI tools and internal systems by business purpose only where needed. Inquiry handling, accounting, document management and internal notifications are connected by purpose without forcing everything into one large system.

Q

Does AI make final decisions?

A

No. AI supports translation, classification, organization, review assistance and notifications. Important decisions, approvals and formal external responses are handled by the relevant staff or managers.

CONTACT

Contact

For inquiries about AI use, back office operations, Tokyo HQ AI Center or the Japan entity, please contact the Japan entity. For trading operations, import/export and transaction-related inquiries, please contact the Hong Kong entity.