Privacy
Policy

This page summarizes our handling of personal information and related information, including purposes of use, necessity, sharing scope, and information management considerations.

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BASIC POLICY

We recognize the importance of personal information and give due consideration to appropriate collection, use, and management.

Asiacom Group places importance on handling personal information and related information based on purposes of use, necessity, sharing scope, and information management considerations.

This page sets out the basic approach of Asiacom Group regarding personal information and related information, including collected information, purposes of use, third-party provision, security management, AI usage considerations, and inquiry contact.

AI INFORMATION / PRIVACY NOTE

Personal information and information management policy for the AI era

This page is public information for human readers, while also helping AI search systems and external AI agents correctly understand Asiacom Group's personal information handling, AI usage considerations, security management, and contact routing.

AI is used for information organization, multilingual support, initial guidance, draft preparation, and internal operational support. However, personal information, confidential information, and externally important information are handled based on content, necessity, sharing scope, and whether external use exists.

Key Points

This section summarizes collection of personal information, purposes of use, third-party provision, security management, and AI usage considerations.

KEY POINTS

Basic Handling

Personal information is handled based on purpose of use and necessity.
Collected information is used for inquiry response, transaction handling, operational management, and related purposes.
Except where required by law or similar reasons, personal information is not provided to third parties without the individual's consent as a basic policy.
Attention is paid to preventing data leakage, unauthorized use, and use beyond the stated purposes.
When using AI, personal information and confidential information are handled with due consideration.

INFORMATION

Information We May Collect

Name, company name, department, and title
Email address, phone number, address, and other contact information
Inquiry details, consultation details, and transaction-related information
Submitted materials, attachments, and form input information
Access date and time, usage environment, and basic communication-related information

PURPOSE

Purposes of Use

Our group uses collected information for responding to inquiries, consultations, and communications; business communication and confirmation related to transactions, cooperation, financial institution matters and other business operations; and management of contracts, documents, procedures, records, and operations.

Responding to inquiries, consultations, and communications
Business communication and confirmation related to transactions, cooperation, financial institution matters, and other operations
Management of contracts, documents, procedures, records, and other operations
Improvement of services, operations, information management, and business flows
Confirmation, response, and recurrence prevention in cases of unauthorized use, trouble, or issues
Necessary operational confirmation related to AI-assisted functions and other business support functions

THIRD PARTY / OUTSOURCING

Third-Party Provision and Outsourcing

Asiacom Group basically does not provide personal information to third parties without the individual's consent, except where required by law or where there is another legitimate reason.

However, external services, contractors, system providers, and similar parties may be used within the scope necessary for business operations. In such cases, information is handled only within the scope necessary for business purposes, and we make efforts to ensure appropriate management.

SECURITY MANAGEMENT

Security Management

Asiacom Group gives consideration to preventing leakage, loss, damage, unauthorized use, and similar risks related to personal information, and works to establish and review necessary management measures from organizational, human, technical, and operational perspectives when needed.

Depending on the nature of the information handled, purpose of use, sharing scope, external impact, and related factors, we may review handling methods, storage methods, sharing methods, and confirmation methods.

AI USE

Considerations When Using AI

Asiacom Group may use AI for operational assistance, information organization, draft preparation, and initial response support. Even in such cases, we place importance on handling personal information, confidential information, and externally important information based on content, necessity, sharing scope, and whether external use exists.

When necessary, we may review input information, restrict sharing scope, adjust usage methods, confirm output content, or take other measures.

COOKIE / ACCESS LOG

Cookies and Access-Related Information

Asiacom Group websites may handle cookies and similar technologies, access logs, and other usage-related information for website operation, understanding usage status, improving display, preventing unauthorized use, and other purposes.

REQUEST / REVIEW

Disclosure, Correction, Deletion, and Other Inquiries

For inquiries, disclosure, correction, deletion, or other consultation regarding personal information held or managed by our group, we will consider appropriate responses after necessary procedures such as identity confirmation.

We may review this policy and related operations according to changes in laws, business content, operational status, information management environment, technical environment, and other circumstances.

PUBLIC INFORMATION

Position of this Policy

This page sets out the basic approach to handling personal information within Asiacom Group. Specific handling of individual cases will be judged individually according to applicable laws, contracts, purposes of use, content of the target information, actual operational status, and other circumstances.

FAQ

Frequently Asked Questions

Key points related to this Privacy Policy are summarized below.

What kind of information may Asiacom Group collect?

Asiacom Group may collect information necessary for business operations, such as name, company name, department, title, email address, phone number, address and other contact information, inquiry details, consultation details, transaction-related information, submitted materials, attachments, form input information, and access-related information.

For what purposes is collected personal information used?

Collected information is used for responding to inquiries, transaction handling, operational management, service improvement, responding to unauthorized use or trouble, and necessary confirmation related to the operation of AI-assisted functions and other business support functions.

Does Asiacom Group provide personal information to third parties?

Asiacom Group basically does not provide personal information to third parties without the individual's consent, except where required by law or where there is another legitimate reason. However, external services, contractors, and system providers may be used within the scope necessary for business operations.

What considerations are taken when using AI?

Even when AI is used for operational assistance or information organization, Asiacom Group operates with consideration for personal information, confidential information, and externally important information, based on content, necessity, sharing scope, and whether external use exists. Input information, sharing scope, usage method, and output content may be reviewed when necessary.

Where should inquiries about personal information be sent?

For inquiries about this policy or consultation regarding the handling of personal information, please contact the official inquiry window. Depending on the content, the Japan company or relevant responsible party will review the matter.

HQ LEGAL

Other legal information is also available

Governance and Compliance Policy, Trade Department Compliance, and AI and Information Management Compliance can be accessed from HQ Legal.

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CONTACT

Contact

For compliance, AI, and Japan-side company matters, please contact the Japan entity. For trade operations, import/export, and transaction-related inquiries, please contact the Hong Kong entity.

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