AI
01
Internal AI Implementation Management
We define the scope of AI introduction for internal operations and operate it step by step in a form that fits actual business needs.
AI MANAGEMENT
AI Management
and Operations
Tokyo HQ manages the introduction, operation, and improvement of internal AI systems, supporting business efficiency and information organization across the group.
INTERNAL AI OPERATION
We do not put AI too far in front.
We do not put AI too far in front.
We shape it into something useful for real work.
At Asiacom Group, AI is not introduced as a flashy external-facing service. It is introduced as a practical internal tool that supports daily operations. Tokyo HQ manages the scope of AI use, operational rules, and how AI is incorporated into actual work, so that each location can use AI safely and effectively.
AI supports information organization, translation, initial response, document checking, and draft replies. However, important decisions and final confirmations are made by people. AI is operated as a support function for practical work.
Main AI Management Areas
Tokyo HQ manages the introduction, operation, and improvement of internal AI so that it can be used safely and practically.
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02
Information and Document Management
AI helps organize documents, emails, photos, and inquiry details, making necessary information easier to access quickly.
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03
Draft Replies and Initial Response Support
AI helps organize received emails and inquiries, supporting draft replies and first-stage responses.
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04
Monitoring, Improvement, and Records
AI helps visualize pending items, missing inputs, and unanswered tasks, supporting operational improvement and record management.
BLUE IVE / INTERNAL AI SYSTEM
Blue Ive and
Internal AI Systems
Blue Ive is the public relations AI for Asiacom Group’s HQ AI system. It helps organize the information flow visible from outside the company, including public website guidance, initial inquiry guidance, and full-text search system guidance.
However, Asiacom Group’s AI system is not limited to Blue Ive. Internally, we operate role-based AI support systems such as Secretary Ive, Green Ive, and Red Ive.
Rather than building one large all-in-one system, we divide AI support into smaller functions for each business area. This makes the system easier to use in the field and easier to improve.
AI does not replace human judgment. It supports information organization, initial guidance, translation, document checking, and the visualization of pending tasks. Important decisions and final confirmations are handled by the responsible people.
IN-HOUSE AI TEAM
Operated and Managed by Our In-house AI Team
We develop and operate Asiacom Group’s own internal AI systems in line with the practical needs of a trading company.
AI
General-purpose AI alone
is not enough for trade operations.
The core business of Asiacom Group is international trade. Trade operations involve multilingual documents, different formats, photos, handwritten materials, and many types of information that vary from case to case.
English is a core language in international transactions, but accurate communication also requires explanations and confirmations in languages that the people involved can understand clearly.
TRADE DOCUMENTS
Documents, languages, and formats differ by case
In trade operations, document formats, languages, transaction regions, business practices, and information to be checked differ from case to case. Therefore, using general-purpose AI as-is has practical limitations.
SINCE 2023
Investing in our own internal AI systems
Since 2023, Asiacom Group has formed an in-house AI team consisting of executives, responsible employees, and overseas engineers. We have invested in the development and operation of AI systems tailored to Asiacom Group’s actual work.
Our AI is not intended for external sale. It is internal AI that supports trading operations, information organization, document checking, and inquiry handling. We continue to improve it ourselves according to actual field operations.
ASIACOM GROUP / AI INITIATIVES
Asiacom Group
AI Initiatives
Asiacom Group is not aiming to operate a large-scale AI system like a major corporation, nor to promote flashy external AI services. As a small and mid-sized trading company, we have focused first on reducing employees’ daily routine work and creating an environment where they can concentrate on trading operations, decision-making, and customer communication.
Since 2023, we have gradually introduced practical AI tools for translation, summarization, document search, expense processing, email drafting, and inquiry handling. As a result, we believe we have reduced employees’ routine administrative work by approximately 50%.
PRACTICAL AI RESULT
AI that first reduces employees’ routine work.
RESULT 01
Approx. 50% reduction in routine tasks
AI supports translation, summarization, expense processing, document search, and email drafting.
RESULT 02
Operated for real trading-company workflows
We build small AI support functions for documents, emails, accounting, and inquiry handling used in daily operations.
RESULT 03
Humans decide, AI supports
AI supports information organization, drafting, and preparation, while transaction decisions and final checks remain human-led.
TOKYO HQ / AI CENTER
Connecting field knowledge
and AI through Tokyo HQ.
Asiacom Group’s AI use is not just a system implementation. Tokyo HQ manages, operates, and improves AI systems by taking into account the communication environment, languages, document formats, and usability needs of overseas field operations.
In the Philippines Desk example, local staff send images, documents, and messages from smartphones to the HQ system. HQ then supports translation, classification, and internal coordination with Green Ive and Red Ive. The role of the Tokyo HQ AI Center is to combine field-based sales capability with AI in a form that works in real operations.
FIELD
Understanding overseas field operations
HQ
Managing information through Tokyo HQ
AI
Supporting translation and classification
Our Approach to Internal AI Systems
Asiacom Group does not operate AI as one large all-in-one system. Instead, we operate small AI support functions divided by role and business area.
SECRETARY IVE
Business Hub
Secretary Ive supports daily operations as a hub connecting emails, schedules, received information, and internal notifications.
GREEN / RED / BLUE
AI Support by Business Area
We divide AI support by business area, such as accounting, documents, and inquiries, so that the system does not become too heavy or difficult to manage.
HUMAN CHECK
Final Confirmation by People
Even when AI supports the work, people make the final decisions for important checks, judgments, and external responses.
Basic Policy for AI Use
WHAT AI DOES
What AI Supports
- ・Organizing emails and inquiry details
- ・Creating draft replies, translations, and summaries
- ・Classifying documents, photos, and business records
- ・Visualizing pending items, unanswered tasks, and missed checks
- ・Organizing information for operational improvement
WHAT PEOPLE DECIDE
What People Decide
- ・Important decisions with business partners
- ・Contracts, legal matters, and compliance responses
- ・Formal responses to banks, authorities, and external organizations
- ・Final checks in trading operations
- ・Whether to adopt or revise AI-generated output
FAQ
Basic information about Asiacom Group’s AI management and operations.
Q
What is the Tokyo HQ AI Center?
A
It is the management base where Tokyo HQ organizes images, documents, and messages received from overseas field operations, then supports translation, classification, and internal AI coordination. The purpose is to make AI easy for the field to use while keeping information management clear.
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CONTACT
Contact
For compliance, AI, and Japan-side company matters, please contact the Japan entity. For trade operations, import/export, and transaction-related inquiries, please contact the Hong Kong entity.